Saturday, February 7, 2009

NEVER EVER USE MAJIC!

I have so many things to blog about from vacation and such but there is something more pressing that I tell you all about, why no one should use MAJIC Window and Bath company.

I realize they have nice names backing them and all but the reality is that they pay those people to say nice things.

We have been looking into getting new windows for our house for a little while, we had 3 estimates yesterday and 2 today. I understand when people work on commission and they want the sale but there is a line that can be crossed. Our first appointment today was with Majic, we had spoken with them at the Novi home show we really liked the product and the person representing the company there, so even though we had gotten a great estimate yesterday we wanted to get there information.
First of all the salesman pulls up in an Escalade, which is fine, good for you but when he comes into the house and points that out then continues to insult us and tell me that the research that we did on our own is wrong, that's when I have a problem.
As I'm sure many people would do we looked up all the companies we were looking to do business with on the Better Business Bureau website most had A or A+ ratings, Majic has a C+ and over 100 complaints in the past 36 months, what does that say about the company. When we asked about this I was told that information was incorrect and that the BBB does not do a grading system like that. This would be when I got up and opened the door to ask him to leave. Well I decided to hear their information and explanation, that was a whole line of BS!
Anyway we told him several times we own the home and we have for almost 4 years, he actually commented on us being to young to afford the top of the line windows then when he gave us the estimate (that was ridiculous) asked if we need to check with our parents before we made a decision!
After that we told him this was not a company that we wanted to do business with, he told us that we've wasted his whole day (one hour) and that it was disrespectful to have him come out if we weren't going to go with his company.

Later we found out that there have been people who have actually had to call the police to have a Majic sales person removed from their home! I can understand, I wasn't far from that!

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